Our website’s terms of use and privacy policy

Data Processing Principles

These data processing principles apply to users of the website www.minupuhkus.ee and users of the services described on the website.

LML Teenused OÜ, registration code 11682020, processes personal data in accordance with the Estonian Data Protection Inspectorate and Regulation (EU) 2016/679 of the European Parliament.

The website www.minupuhkus.ee is owned by LML Teenused OÜ. We process personal data in compliance with the requirements set out in the Estonian Tourism Act (read more: Tourism Act). Additionally, we collect user data for marketing purposes. Data related to you is shared with third parties only in cases stipulated by law.

Data Collection

We collect personal contact information during newsletter sign-ups, inquiries about services and products, service bookings, and product purchases. This data is collected through the website, email communication, phone calls, order management programs, and paper forms necessary for providing the service.

Data Usage

The data collected is used for:

  • Contacting individuals interested in services,
  • Providing services in accordance with applicable laws,
  • Service development,
  • Organizing accounting reports,
  • Delivering personalized and non-personalized marketing information.

Additionally, information collected during interactions with individuals and service delivery is used for statistical purposes.

Data Retention

We retain collected personal data until the purpose of use is achieved, the legal obligations expire, or the retention period for documents stipulated by law ends (e.g., up to 7 years under the VAT and Accounting Acts). Necessary security measures are applied to ensure that only authorized individuals handle the data.

Website User Data

We use analytics software to monitor user behavior on our website. The collected user data is non-personalized and processed via platforms provided by Google LLC (https://www.google.com/contact/). Data retention complies with Google LLC’s privacy policy (https://privacy.google.com/#).

Additionally, we collect data using software provided by Facebook INC (https://www.facebook.com/pg/facebook/about/?tab=page_info), which we use for marketing purposes.

Cookies

To provide better service, the website www.minupuhkus.ee uses cookies. A cookie is a text file stored on the user’s computer when visiting our website.

If you have previously visited our website, the cookie file reads your past usage data from www.minupuhkus.ee. Cookies allow us to improve the user experience and website content. By using our website, you agree to the processing of personal data by checking the box “I agree to the terms of use.”

User Rights Related to Collected Data

Users have the right to obtain information about the use of their personal data in accordance with applicable laws. Users also have the right to agree or object to the use of their personal data for marketing purposes.

At any time, users can opt out of receiving personalized marketing messages. Instructions for opting out are included in every message sent.

For any questions regarding personal data, please contact us in writing at epp@minupuhkus.ee.

LML Teenused OÜ reserves the right to amend these data processing principles without prior notice, and the updated information will be published on the website www.minupuhkus.ee.